Refund Policy

Thank you for purchasing courses from KTIPL, your go-to e-learning platform for English speaking and personality development. We strive to ensure a positive learning experience for all our users. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Refund Eligibility

- Time Frame: You are eligible for a refund if you request it within 7 working days from the date of purchase.

- Course Access: To be eligible for a refund, the course must not have been completed, and you should not have accessed more than 20% of the course content.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at [Insert Email Address] with your refund request. Include your name, the email address used for the purchase, and the course name.

2. Reason for Refund: Briefly explain the reason for your refund request. This helps us improve our courses and services.

3. Processing Time: Our team will review your request and, if it meets our refund criteria, process your refund within 7 working days.

Refund Process

- Once your refund request is approved, the refund will be processed using the original payment method.

- You will receive a confirmation email once the refund has been processed.

Exceptions

- Refunds are unavailable for courses purchased during special promotions or at discounted rates unless otherwise stated in the promotion terms.

- Any refund requests made after 7 working days from the date of purchase will not be eligible.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at:

KTIPL

[Insert Address]  

Email Address - interactivelearning001@gmail.com 

Contact Number - 8602902079

We value your feedback and are committed to providing a high-quality learning experience. Thank you for choosing KTIPL for your English-speaking and personality development needs.

Best regards,  

The KTIPL Team